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Novaspace FAQs

Frequently Asked Questions

NovaSpaceArt answers to Frequently Asked Questions


Our limited edition prints
are produced by  laser
lithography. First, we of
course start with the
original painting,
hand-painted by the artist.
Next, a large-format color
transparency, or  chrome
is made from the original.
The chrome is then scanned
by tuned laser on a drum
scanner  at high resolution
and digitally broken down
into four component colors:
cyan, magenta, yellow and
black.
About Our Products
Art and science: Complete
opposites? Not here! Space
art has reunited these two
disciplines as they once
were during the
Renaissance. Space art is
an exciting hybrid whose
artisans produce skilled
and precise work that still
evokes the emotional and
visual impact of
traditional fine art.
About Space Art
Our bank requires this
information. It is
a three
or four digit code on your
credit card
to help
authenticate your credit
card.
Card Verification Value
The question of security on
the Internet has been
greatly exaggerated by the
media. Our system uses the
finest encryption
technology available.
Statistically speaking it
is far safer than sending
your credit card number by
un-secure email or simply
carrying your credit card
in your wallet in a busy
shopping mall!
Credit Card Security
What is ARCHIVAL framing?
Framing which is designed
to last a
lifetime with
no permanent damage to the
collectible. If you ask
different framers, all will
give you a different
interpretation of archival
or "museum"
framing. We use acid-free
mats and backing, and the
photo is suspended with
acid-free plastic photo
corners, which are inert
and make the photo easy to
remove without damage.
Elegant Archival
Custom Framing
International Ordering and Shipping
International Ordering
and Shipping
Matting is the colored border
surrounding the image. It
is made of a 1/16"
paper board, with an
acid-free white core and
acid-free backing to keep
from staining the print.
Our mats are double or
triple mats, (two or three
boards of different
colors), which are hand-cut
at a 45-degree bevel,
exposing the white core.
Colors are chosen by the
staff and the artist to
enhance or compliment
colors in the print. It
also makes the print appear
larger. The mat is not
merely cosmetic,
however--it keeps the print
from touching the
plexiglass or glass to
which it would otherwise
adhere to.
Matting and Framing
If you get to Tucson,
Arizona, be aware that we
have moved, but not far
away from our old location
of 16 years. Our local
phone number is 888-2424.
Call and make an
appointment. We'd love to
see you!
Our Location
We are committed to offering
quality space art at
affordable
prices. We
provide some of the finest,
most prompt service in

the entire mail order
business. Try us and see.
Your order gets
our
personal attention from
arrival to shipping.  We
use no
fulfillment
service to fill your orders
and  no
answering service
to answer your calls. All
our work
is done in-house
from start to finish.
Our Guarantee
Privacy of information
gathered on the internet is
of prime importance to
users. First let us dispel
the myths you may have
heard: This is true of ALL
SITES.
Privacy Statement
The easiest and best way to
order originals is to call
our toll-free orderline at
1-800-727-NOVA
(1-800-727-6682). Since
these paintings are
one-of-a-kind, we can let
you know of their
availability over the
phone. If you want to pay
by check or money order, we
will hold the painting for
you, so it won't go to
another person with a fast
credit card. You can also
make arrangements for
payment terms over the
phone.
Ordering Original Paintings
We now feature secure
transaction (credit card)
ability online. You can
also just call us at our
toll-free orderline
1-800-727-NOVA for credit
card orders. You can also
FAX a credit card order to
us at (520) 292-9852.
Although we love impulse
buying, we suggest you
order our catalog, and
order from that. The
pictures are much nicer and
more detailed than you can
get from a computer.
Ordering, Shipping
and Customer Service
 A single mouse click and
they're on your hard drive
Website Image Usage
SEE OUR SELECTION OF SPACE
ART GICLEE EDITIONS
What is a Giclee?
Artist's proofs are a special
subset of the regular
limited edition. They
usually sell for 10-30%
more than the regular
edition. Artist's proofs
began back when limited
editions were all
hand-pulled from a one-man
litho press. The artist's
proofs were the first
prints pulled off a fresh
"stone" (the
plate which was drawn or
etched by the artist to
create the prints). The
stone wore down as the
number of prints was
increased, so that the APs
were the sharpest and most
colorful of the lot. Thus,
they sold for more, being a
better product.
What is an Artist's Proof?
Novaspace Art began in 1978,
as the mail-order source
for a few prints by Kim
Poor. Moving out of the
house in 1989 to a small
rented shop, we began to
add other artists, most of
whom attended space art
workshops held by the IAAA
(International Assoc. of
Astronomical artists), a
loose affiliation of
like-minded men and women,
who had made Kim their
first President. Workshops
were held in Hawaii, Death
Valley, N.Arizona-Utah,
Moscow, Houston (NASA-JSC)
and Iceland.
About Us


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More Novaspace FAQs

About Us
About Us
Card Verification Value
Card Verification Value
Location
Location
Ordering Original Paintings
Ordering Original Paintings
Elegant Archival Custom Framing
Elegant Archival Custom Framing
What is a Giclee?
What is a Giclee?
What is an Artist's Proof?
What is an Artist's Proof?
Matting and Framing
Matting and Framing
Ordering, Shipping and Customer Service
Ordering, Shipping and Customer Service
About Our Products
About Our Products
About Space Art
About Space Art
International Ordering and Shipping
International Ordering and Shipping
Website Image Usage
Website Image Usage
Credit Card Security
Credit Card Security
Privacy Statement
Privacy Statement
Nova Space Guarantee
Nova Space Guarantee
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MasterCard, Visa, American Express, Discover
1-800-727-NOVA US & Can
520-888-2424 International
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FAX 520-292-9852 staff@novaspace.com
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